James Arlen leads Heroku’s (a division of Salesforce) Production Engineering team focused on delivering integrity, availability, and maturity to Heroku’s fleet operations. Over the past twenty plus years, James has been delivering information security solutions to Fortune 500, TSE 100, and major public-sector organizations.
James is best described as: “Infosec geek, hacker, social activist, author, speaker, and parent.” His areas of interest include organizational change, social engineering, blinky lights and shiny things. In addition to his work at Salesforce Heroku, James is a Contributing Analyst at the research firm Securosis, blogger/podcaster with Liquidmatrix Security Digest, a frequent speaker at industry conferences, and is a prolific contributor to media and standards including a lead author contribution to the Cloud Security Alliance Security Guidance for Critical Areas of Cloud Computing V4. James holds the CISSP, CISA, and CRISC security certifications.